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Chennai, Tamil Nadu

Bask HR

Job Description

6 days working, Fixed day shift. Monday to Saturday will be working and Sunday will be fixed off.

Complete Day shift.

Roles and Responsibilities

Leading the team of Tele callers those are designed for making outcalls.

Understanding the Sales Policy and communicating to the entire team with respect to implementation

Acting as the focal point for all actions by conducting reviews with the team on a Daily/Weekly/Monthly basis

Manage a team of assisted channel specialists or Tele callers to drive business and growth.

Deliver production metrics in terms of attendance, call adherence, conversion

manage quality and training needs.

Ensure Sales targets are met both in terms of value and number of accounts.

Manage Outbound Sales from delinquent customers through Tele Sales mode.

To ensure that targets assigned are met month on month with the necessary audit compliance

Needs to ensure allocation is been done to all CREs

Highlighting issues to next level immediately in case of escalations

Identify; prepare the next level to take up higher responsibilities

Company Description

BASK HR Consulting Pvt. Ltd. specialises in the effective
recruitment and selection... of permanent, temporary &
contract staff.
  Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
One year
Compulsory Education
Jobs in Customer Service / Call Centre / Operations / Data Entry
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