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SYSTEM ENGINEER FOR GUNTUR (Grant trunk, Nagarampalem)

HYDERABAD, Andhra Pradesh

LIFELINE CONSULTANCY

Job Description

Position Desktop Management

Job Profile

· Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8)

· Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.

· Trouble shooting of all types of Hardware and software applications problems.

· Configuring & troubleshooting of Desktop/Laptops for L1, L2 & L3 levels & Managing backup and recovery.

· Configuring & troubleshooting of printer, scanner & LAN related issues reported by users

· Installation and configuring of wireless Data Cards in users laptops.

· Exposure in Active Directory user creation & deletion

· Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.

· Trouble shooting hardware, software & networking problems.

· User group policies creation & modification

· Monitoring of virus issues through Symantec Endpoint Protection antivirus.

· Regular data & mail backup of MS outlook (PST files).

· Password creation & resetting to end users through remote desktop

· Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express

· Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.

· Resolving tickets with in the SLA which is raised from End User side.

· Maintaining Assets through Asset Management Tools

· Design and integrate specifications for systems

· Participate in an on-call rotation

· Recommend new processes and procedures, equipment and software

· Act as a senior resource for other System Engineers and for the team

· Communicate and interact with the other team members or colleagues to ensure coordination and cross-training

Desired skills and experience

· Any Bachelor’s degree / diploma or equivalent

· Certification or knowledge in ITIL

· Willing to work under 24/7 support

· Provide user support to quickly diagnose and resolve desktop issues

· At least 12 to 24 months experience in a similar Desktop support role

· Good verbal & written communication skills

Qualification Any degree, Diploma without arrear

Support Level ,L1

Salary Package CTC:18,200 & THS:14,000

Function Type End-user computing

Job Locations Guntur (Grant trunk, Nagarampalem)

Requirement Immediate.

Company Description

One of the leading manpower recruitment agency in hyderabad,serving for all types of... industry   Read full description

Additional Information

Last updated:
13/08/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
Between three and five years
Education:
Compulsory Education
Category:
Jobs in IT - Systems / Networking / Security
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