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Support Executive

Surat, Gujarat

Solvotics Limited

Job Description

We are currently hiring only Female Technical Support Executive

  • Should have a professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof.
  • Maintaining records of transactions and interactions.
  • Appropriate and timely follow-ups wherever required.
  • Should support the Developing team in testing and finding bugs.
  • Escalate unresolved queries to respective departments for accurate redressal
  • Analysing call logs so you can spot common trends and underlying problems
  • Updating self-help documents so customers can try to fix problems themselves
  • The Client Support Executive is responsible to meet agreed service level delivery for the client they are working and ensure that individual as well as team imperatives are met satisfactorily.
  • Responsible for handling the Research activities as per the requirement.

Requirements

Required Experience, Skills and Qualifications

  • post-graduate/graduation on B-Tech/MBA/Mcom
  • Good communication Skills.
  • Enthusiastic person with positive Vibes.

Benefits:

  1. 5 days Working.
  2. Breakfast & Lunch provided by company.
  3. Friendly environment. 

 

Company Description

We are providing Software solution services. Providing Backup services to clients by... integrating AKT Backuper software.   Read full description

Additional Information

Last updated:
20/11/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
2
Minimum experience:
Less than one year
Education:
Compulsory Education
Salary range:
₹ 1,56,000 - ₹ 2,00,000 / Yearly (Gross Pay)
Bonus:
2000
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry , Jobs in Freshers Jobs , Jobs in Marketing / Communication / Advertising / PR
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