Must Have: Support Experience in Devops,Docker, AWS/Azure/Cloud Services
Respond to customer cases and chats in a timely manner
Work closely with Engineering and Operations on resolving escalated cases/tickets
Educate customers to help them become Instana experts
Develop and maintain strong customer relationships
Contribute to technical support, best practices, and write knowledge base articles w.r.t. on customer questions/queries
B.E. / B.Tech. (CS, IT or equivalent experience)
3-5 years of technical support experience
Experience with cloud infrastructures, Linux and Windows
Adapt at network and systems troubleshooting
Has working knowledge of containers/virtualization and orchestrators
Basic knowledge of one or more of the following: Java, PHP, Python, Ruby, Node.js
Strong team player with a customer focus and willingness to proactively interact with team to achieve results in a dynamic small company environment
Ability to think and learn quickly
Strong written and verbal communication skills
Vanguard Human Resource Consultants is a joint effort of a team of professionals with over 2... decade of corporate experience - in marketing , HR and executive search.
We have earned the respect and trust of clients - from startups to multinationals. We have built capabilities to complete challenging, specialized assignments. . .
In depth industry knowledge and personal attention enables our clients to place immense trust in us - as the preferred HR consultants.
Our principals maintain a high degree of personal involvement throughout the consulting process. Working in close partnership with our clients, we serve as an extension of the client organization.
Our team specializes in Recruitment & Selections, Search, Organizational Behavior, Labor Law, Applied Psychology.
Our Consulting Philosophy. . .
We take into cognizance our client’s business design and strategy while offering customized human resources solutions. In the consulting process, the client is an active participant and decision maker. Our endeavor is to supplement internal capabilities and add value. Read full description
- Last updated:
- Job type:
- Full time
- Position type:
- Minimum experience:
- Between three and five years
- Compulsory Education
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