Performs highest level of technical support and consulting to other support and systems analysts by solving highly complex support problems. Responsibilities will include executing procedures to accomplish business goals, coordinating and managing acceptance of new releases into production.
Aligning the mission of the Service Center, to the Premier/Consulting service needs of our customers through centralization, delivery efficiency, accuracy, established expertise and consistency in experience. A Service Center Delivery Specialist will deliver high quality service(s), assist with defining as well as identifying continuous improvements of service definitions, .
Let me take a minute to introduce Collabera to you. Established in 1991, formerly known as... GCI (Global Consultants Inc.), Collabera is one of the fastest growing end-to-end IT services firms worldwide. With revenues of over USD 400 million, Collabera employs over 6000 professionals across 22 offices and 6 world-class delivery centers across the US, Europe, India and China. Our client list includes leading Fortune 500 and mid market organizations across Financial Services, Technology, Communications & Media, Manufacturing, Retail and Logistics businesses. Read full description