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Subject Matter Expert

Chennai, Tamil Nadu

Sutherland Global Services Inc

Job Description

Job Overview

Be a Subject Matter Expert with SmartLeap Team and support in building leading technology products for critical programs.
- Be part of major product development, implementation and maintenance activities across Sutherland premium support and client program

Key Responsibilities

Support development of tools & solutions for deployment within various programs of Sutherland
Work on evaluation of 3rd party tools & look at areas of deployment opportunity
Test & Understand new technologies
Interact with the team on urgent need/ challenge and work on solutions for immediate deployment
Support SD in implementation of SmartLeap tools & solutions
Be a keen learner of technology watch forums, tech happenings & update/ advise team on new development


Required Skills/Education

4 to 6 years of Good understanding and working knowledge on Windows Operating System.
Strong skills in command line, experience with scripting language to create batch files, script files etc.
Basics of windows crash analysis
Good understanding and working knowledge on Windows operating systems.
Understanding of networking concepts, firewall, network communication paradigms, network
protocols etc.
Exposure to Security space (virus/spyware/malware) and knowledge of hardware (PC, Laptop,
Networking devices, Peripheral, consumer electronic devices etc.) will be an additional advantage.
Ability to research on infections by lab work, industry expert coordination, third party solution
analysis etc...
Industry relevant certificates such as MCP, MCSA, N+, CCNA, CEH will be an added advantage.

Company Description

We are a reputed $500 million US based multinational Technology-Enabled Business Process... Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client and customers.

With our headquarter in Rochester, New York, Sutherland now employs over 30,000 professionals offering blended services from its 33 delivery centers in Bulgaria, Canada, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.
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Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between three and five years
Compulsory Education
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