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Sr. Executive / Assistant Manager - Training

Kolkata, West Bengal

Jubilant Food Works Pvt Ltd

Job Description

Assist in implementing effective Training Strategies, Policies and Procedures. Adhere to Annual Plans and Budgets to ensure achievement of the short and long term plans.
Commitment to excellence and helping the organization to become Employer of Choice by constant training and development

Description Performance Indicators
Will be responsible for regularly driving the processes.
Will be responsible for Induction and Functional Training for all the employees joining in the circle.
Will maintain Training Records of all the employees working in the circle.
Responsible for developing the Speed & Guest Service Culture in the Circle.
Will be responsible for Guest Feedback process implementation.
Will be instrumental in implementing the standards set by the organisation.
Will be responsible for successfully launching of new products in the circle.
Will be responsible for MIT Training and developing internal pipe line of resources.

All Departments
Top Management
Training Consultants

Qualification PG/PGDM Preferred (But not a rejection Criteria), Experience in Operations & Training, courses in training certification etc will be advantages
Experience 3-9 years + experience in Retail, FMCG, Food Service industry and similar organisations with large customer facing staff with training needs.

Soft Skills:
Should be a great trainer herself/himself and should be extremely effective as a trainer
Should exude confidence and be great with people skills

Company Description

ubilant FoodWorks Limited (the Company) is a Jubilant Bhartia Group Company. The Company was... incorporated in 1995 and initiated operations in 1996. The Company got listed on the Indian bourses in February 2010. Mr. Shyam S. Bhartia, Mr. Hari S. Bhartia and Jubilant Enpro Private Ltd. are the Promoters of the Company.

The Company & its subsidiary operates Domino’s Pizza brand with the exclusive rights for India, Nepal, Bangladesh and Sri Lanka. The Company is India’s largest and fastest growing food service company, with a network of 749 Domino’s Pizza restaurants (as of 19th May, 2014). The Company is the market leader in the organized pizza market with a 67% market share in India (as per Euro monitor report 2013).

The Company launched Dunkin’ Donuts in India in April 2012 in Delhi. The Company has 29 Dunkin’ Donuts restaurants in India (as of 19th May, 2014).With the launch of Dunkin’ Donuts in India, the company is now well poised to address two distinct non-competing segments of the Food Service Industry in India, namely the home delivery of Pizza’s market and the all day part food and beverage market.

Dunkin’ Donuts is the world’s leading Donuts, baked goods and coffee with market leadership Donuts, regular/decaf drip coffee, iced coffee, hot flavoured coffee, bagels and muffin categories.

Dunkin’ Donuts (DD) in India is positioned as a Food Café, occupying the sweet spot between Cafés and quick service restaurants. DD serve a wide range of Donuts, Dunkin’ Donuts Original Blend drip coffee; Espresso coffee based beverages such as Cappuccino and Latte, Milkshakes, Smoothies, Iced Teas, as well as a delectable range of Burgers, Wraps, Sandwiches and side-bites. Each Dunkin’ Donuts restaurant is designed with care and brings alive the brand’s International, youthful, colourful and playful brand personality. The restaurants offer its young guests a great ambience to catch up with their friends and family in a relaxed and comfortable environment. And yes, Dunkin’ also serve the world’s best Donuts.
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Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between three and five years
Compulsory Education
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