1. Define Architecture and Design for all Loyalty applications and CRM Products.
2. Ensure Industry Best Practices and Evaluate & Provide thought leadership on emerging technologies, Maintain and Enhance Reusable Component Library, Define and Implement Technology Road Map, Administer Servers, Networks and Manage Product Lifecycles.
3. Creating a product/application roadmap, adhering to the roadmap, fine tuning the existing features, client focus and releasing tested version to client.
4. Designing Customer Loyalty product/application which can handle heavy customer traffic.
5. Integrating mobile app with desktop servers to integrate B2B and B2C business features.
6. Highly configurable customer registration options, slab definitions, ability to award both currency and points, customizable email notification templates.
7. Creating RFPs and Evaluation of RFPs for Mobile app/ Vendor hiring/ server Integration
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