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Social Media Executive, SMO Executive, Sr. Social Media Executive

Ghaziabad, Delhi-NCR

Action India Pvt. Ltd

Job Description

Deal with crisis management, bad reviews and negative news communications and generate, edit, publish, and share content daily (original text, images, video, and HTML), build meaningful connections and encourage community members through dialog and messaging.
Moderate all user-generated content in line with the moderation policy for each community.
Track and analyze analytics reports to gain insight on traffic, demographics, and effectiveness; utilize this information to positively affect future outcomes.
Continuously improvement by gathering and examining the appropriate social data and best practices, and then throughput on the information to achieve best result.
Collaborate with other departments to manage reputation, identify key players and coordinate actions.
Proven working experience in social media marketing or as a digital media specialist understands social media metrics.
Able to interpret the result and take actions to increase effectiveness of social media campaigns.
Should be strong in written and verbal communication skills.
Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
Demonstrable social networking experience and social analytics tools knowledge.
Knowledge of project management and websites best practice.
Knowledge of online marketing and good understanding of major marketing channels
Positive attitude, detailed and customer oriented with good multitasking and organizational ability.

Company Description

Cross Roads India Assistance, India’s first and largest road side repair assistance service... provider. Established in 1999, we have by our side 13 years of ground fleet management experience. We attend to over 1100 road side repairs every day and had so far handled over 1.5 Mn road side repairs. We are also recognised as a critical service provider under social security category hence we have been allotted with a four digit number 1922 for the safety of the general motorist.  Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
One year
Compulsory Education
Jobs in Marketing / Communication / Advertising / PR
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