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Service Manager / Asst Service Manager / TL for XRF & Laser Instrumentation

Chennai, Tamil Nadu

MAXSELL

Job Description

Lead the service and technical team in achieving desired results - high customer satisfaction, quality service delivery.

Support the technical team with right solutions both technically and professional expertise.

Handle customer escalations and report the management about causes.

Plan and execute training as and when required.

Ensure revenue generation through Selling services, AMC and Buy Backs.

Support Sales team with need to meet high quality customer delivery by support from technical team

Travel with technical team to support and train them on the field.

Requirements

Qualification

Bachelor's / Master Degree / Diploma holder in EEE, ECE or other electronic based qualification.

Experience

Around 10 years experience in Servicing profile

Min 3 yrs of team & customer handling

PC trouble shooting both hardware and software

Skill

Spoken Hindi apart from English and any regional language

Planning & Prioritization

Training Skills

Customer focused

People Person

Travel management

Benefits

Mentoring & Training on World Class Management program.

PF / ESIC / Leave Benefits / Incentive / Annual Bonus / Travel Allowances

Company Description

Arihant Maxsell Technologies Pvt.Ltd is a visionary entrepreneurship which calls for... building business with 3WIN philosophy with foremost accorded to our clients, Team Members and the Business Owner by offering successfully tested products and services to growing customer base.

AMTPL in India has been promoting new technologies in testing of precious metal and Laser adoption in manufacturing and assembly processes to industries, which aims for higher productivity and efficiency in their business. Working in highly competitive industry requites consistent learning, development and customer centric approach.

Training and learning are the two keys to drive the ever challenging industry requirements. Consistency, discipline and pro activeness are essentials required in every individual of the organization. To pursue this journey of Challenge and inspiring achievements we are inviting The Players to Play the A -Game.
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Additional Information

Last updated:
02/02/2019
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
More than ten years
Education:
Diploma
Salary range:
₹ 3,75,000 - ₹ 5,00,000 / Yearly (Gross Pay)
Bonus:
Yes applicable as per company policy
Category:
Jobs in Engineering / R&D , Jobs in Mechanical Engineering / Mechatronics , Jobs in Skilled Trade / Service / Installation / Repair
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