Lead the service and technical team in achieving desired results - high customer satisfaction, quality service delivery.
Support the technical team with right solutions both technically and professional expertise.
Handle customer escalations and report the management about causes.
Plan and execute training as and when required.
Ensure revenue generation through Selling services, AMC and Buy Backs.
Support Sales team with need to meet high quality customer delivery by support from technical team
Travel with technical team to support and train them on the field.
Bachelor's / Master Degree / Diploma holder in EEE, ECE or other electronic based qualification.
Around 10 years experience in Servicing profile
Min 3 yrs of team & customer handling
PC trouble shooting both hardware and software
Spoken Hindi apart from English and any regional language
Planning & Prioritization
Mentoring & Training on World Class Management program.
PF / ESIC / Leave Benefits / Incentive / Annual Bonus / Travel Allowances
Arihant Maxsell Technologies Pvt.Ltd is a visionary entrepreneurship which calls for... building business with 3WIN philosophy with foremost accorded to our clients, Team Members and the Business Owner by offering successfully tested products and services to growing customer base.
AMTPL in India has been promoting new technologies in testing of precious metal and Laser adoption in manufacturing and assembly processes to industries, which aims for higher productivity and efficiency in their business. Working in highly competitive industry requites consistent learning, development and customer centric approach.
Training and learning are the two keys to drive the ever challenging industry requirements. Consistency, discipline and pro activeness are essentials required in every individual of the organization. To pursue this journey of Challenge and inspiring achievements we are inviting The Players to Play the A -Game. Read full description