Responds to customer complaints; evaluates and resolves problems of the customer; assists in installing the equipment; analyzes, inspects and reviews findings to determine the solution to the problem that the customer demands; works alongside with technical sales engineers; offers customer training for the product; repairs, tests and maintains equipment; monitors performance of the product; maintains product manuals; provides customers with regular reports and feedback on their service requests; develops and maintains relations with customers; reports common complaints of customers to top management in order to address the situation for future reference.
3 to 5 Years experience in the Service sector of any Electrical / Electronics or IT sector with Diploma in ECE/EEE/C.Tech.
2 to 3 Years Experience in Service sector wit BE or B.Tech in ECE / EEE/ IT.
IT Delights, are a highly regarded name in the industry working as the wholesaler and trader... of a quality approved assortment of electronic products like Online UPS, Smart Tablet, Desktop Computer, Proliant Server and many more. These products that we offer are sourced from some of the most trusted and recognized names in the marketplace. Being a quality focused company, we have hired extremely hard-working team of experts. Our experts are well acquainted with the understanding of the market and are facilitated with cutting edge working technologies. They make sure the quality of our goods must conform to the global quality standards. Read full description
- Last updated:
- Job type:
- Full time
- Position type:
- Minimum experience:
- Two years
- Salary range:
₹ 20,000 - ₹ 25,000
/ Yearly (Gross Pay)
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