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Service Coordinator - Hindi Speaking Must

Coimbatore, Tamil Nadu

Zebronics

Job Description

End to End service solution for customer & RMA support
Customer Support and retention
Ensuring deliveries with respect to TAT (Turn Around Time)
To respond to customer inquiries pertaining to service.
Tracking components, troubleshooting transactions on ERP (Enterprise Resource Planning) and maintenance of logs for future reference.
Coordination with the branches for smooth operation and processing.
Working with other functions of manufacturing engineering to ensure that relevant processes are taken care of.
Handling customer escalations.

Company Description

Over the years brand "ZEBRONICS" has grown into one of the leading & most... trusted brand names in Computer Hardware & Peripherals. Zebronics is known for its "designer" aspect - Premium looks, Very Good Quality, at reasonable prices. In fact, the common thread that runs through the portfolio is “Value for Money”. The wide range of products is a big strength. For every product line, there are multiple options to choose from, in terms of features, designs or price. With a vast Network of Dealers and an ever growing number of Distributors in various parts of the country,"ZEBRONICS" has a diverse and ever growing product portfolio; which incidentally covers nearly the entire PC Component spectrum.  Read full description

Additional Information

Last updated:
13/01/2019
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
Less than one year
Education:
Compulsory Education
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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