Knowledge of OS (XP, Win7) & Standard Application - Installation, configuration & Troubleshooting.
Good Knowledge of Hardware Installation & Troubleshooting.
Knowledge Network Printer Installation & Configuration.
Microsoft Outlook Installation, configuration and Troubleshooting.
Knowledge of AV installation & Troubleshooting (MacAfee Preferred).
Knowledge of Patches installation - User End (from SCCM / WSUS Server).
Knowledge of IMAC. Good Communication skills.
Handling L2 issues
Coordination with L1 Engineers And users resolve escalated issues by L1 Engineer
Knowledge of Office 365
Knowledge of One Drive Configuration
Started in the year 1983, PCS Technology is a 100 million dollar company today.... Headquartered in Mumbai, we have Global presence with 32 offices across the globe. We have the experience and the understanding to improve business performance and business processes and technology platforms. We possess a keen understanding of the Client requirements hence our solutions focus on delivering competitive business advantage and increased productivity for all our clients in a cost effective manner. Read full description