Offshore / Managed Services
Role Purpose (overall high level summary of the role)
The Global Transformation Centre, Programme & Project Management Services Manager leads the Project Management Office (PMO) of large programme, this role provides assistance to the Programme Manager to successfully deliver the programme from definition to closure. They will act as a source of guidance, governance and metrics on global programmes/projects supporting the Programme Manager for strategic decisions. They are responsible for following the GTC Business Transformation Framework (BTF), using standard project management tools such as Clarity and working closely with their colleagues in GTC Management Services.
Key activities and decision making areas
Typical Targets and Measures
Demonstrates good knowledge of GTC Programme/Project Management Framework, supporting the creation of detailed plans including key activities and milestones
Supports the Programme / Project Manager in defining required scope, quality, cost and effort
Understands the impact of change requests to scope, time, budget or effort and helps identifies the new requirements to deliver the project successfully
Manages progress against the plan, looking ahead and removing roadblocks to delivery. Ask questions when they do not understand, takes ownership of problems and escalates when needed (remaining calm, knowing when to escalate, escalates with possible solutions)
Manages Risks and Issues through appropriate tracking and involving key members of the programme/project team as appropriate
Tracks and reports financial performance metrics and builds budget control to manage expenses
Develops communication and reporting strategy, coordinates between stakeholders for progress reviews, key decisions, documentation and approvals
Proactively and effectively manages own time and workload, advocates to team the importance of project pace to achieve successful delivery
Establishes and updates quality procedures, manages internal ad-hoc quality audits, reports quality variance and suggests corrective actions
Keeps focus on the medium and long term goals and the Groups values particularly when under short term pressure
BLACK TURTLE is a premier talent management consultancy firm. The Indian arm was established... in the year 2000. Since then the unit has grown manifold and is ranked among the Top 10 across various services and functions.
BLACK TURTLE offers a wide range of services spread across various industries and functions. These services range from executive recruitment to consultancy in devising HR policies to attract and retain the best talent. It includes servicing niche recruitment needs to RPO. We offer multiple solutions under one roof.
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