Skill: IM - Senior Monitoring Engineer
Experience: 8-13 Years
Job Location: Pune
Notice Period: Up to 30 days
On Senior Monitoring Engineer position, please check the below points / ask the candidates
The CV should have knowledge on followings skills/tools.
1. ManageEngine Application Manager
2. ManageEngine ServiceDesk Plus
3. ManageEngine OpManager
4. Intensive knowledge of ITIL process
5. Must have experience on all 3 tools along with Cherwell/ServiceNow/Remedy etc.
6. ITIL certification (good to have)
Perform periodic audits of monitors under each toolset to ensure currency with application and system events and that monitor will work correctly.
Provide a first and second level of support, analysis, and troubleshooting to resolve issues with event monitors.
Think proactively and close gaps in current monitoring landscape. Provide recommendations for improvement.
Proactively work to ensure compliance with all policies and practices.
Provide written technical recommendations to improve monitoring capabilities.
Participate in projects and other duties as assigned.
Skills and Knowledge:
Experience in an enterprise monitoring role.
Intermediate Windows/UNIX systems administrator skill set.
Working knowledge of a scripting language (PowerShell, Python) Required.
Previous experience with documentation and content management and development of process documentation for a shared knowledgebase- desirable.
Strong analytical and problem-solving skills.
Typically, requires advanced knowledge of job area typically obtained through advanced education combined with experience. May have practical knowledge of project management.
Typically, requires a college degree or equivalent experience and minimum 5 years of prior relevant experience.
We are an Executive Search & HR Consultancy is a young emerging organization... established by HR professionals with the objective of providing comprehensive staffing & Manpower solutions to the organizations.
We believe in understanding the clients business, so as to proactively align the HR process with the business needs of our clients. We believe in providing a solution for all the HR related activities. Read full description