Key Stakeholder Relationship Management
Develop strong and constructive relationships with business stakeholders, ETA leadership, key HR contacts, as well as across the broaderbusiness in India and across the globe
Gain a sound understanding of the assigned business/s (structure, nature of their work and business challenges faced) to enable anticipation of businesses future recruitment needs, ensure sourcing strategy is aligned with these requirements
Ensure effective and high quality regular weekly, monthly and quarterly communication with the hiring manager community and various key senior business stakeholders, facilitating a consultative recruitment experience through knowledge and intelligence sharing, as well as accurate reporting.
Become key contact point for recruitment, sourcing or strategy queries/issues that arise pertaining to the RPO team. Actively seek and act on feedback from key stakeholders to drive optimum solutions for both parties.
Analyse and communicate to client/s and peers recruitment trends, results and insights (business unit, client and external market) to drive future recruitment activity, improve compliance and reduce risk
Communicate the process and benefits of the solution and membership to key stakeholders, including changes in process, new initiatives/ projects and additional service offerings
Recruitment Process Delivery & Enhancement
Monitor or manage delivery of recruitment assignments according to the agreed recruitment process, SLAs compliance and legislative requirements ensuring all required activities are completed and documented accordingly
Ensure the team is fully utilising Taleo, Avature and/or other recruitment systems in the manner outlined and agreed in the Operations Manual
Actively manage team to ensure minimal Operational Risk incidents, and to ensure that any such incidents are reported and resolved quickly and in accordance with the global Operational Risk framework
Ensure team is fully briefed on contractual recruitment delivery process to include in-scope activities, SLAs, mandatory recruitment activity stages and team responsibilities
Working with the broader ETA Team and the Sourcing & Internal Mobility Leads to develop an effective Talent Pool framework for all Business units, to include: job segmentation, defined sourcing strategies, and articulated engagement plan per role type.
Ensure ongoing continuous improvement and value add initiatives to improve team efficiency
Manage relationships with recruitment related 3rd party service providers as assigned (recruitment agencies, advertising, probity checking orgs etc) in conjunction with the ETA Leadership team
Represent client brand in market to attract and retain talent and strive to achieve reputation of recruitment best practice/employer of choice.
Leadership skills and ability to drive results in a matrix environment
Strong written and verbal/presentation skills
Ability to write client oriented communications e.g. emails, job descriptions
Ability to give presentations to clients ranging in group size of one to fifteen
Functional personal computer/software knowledge
Proven ability to manage many projects/tasks at the same time
Proven ability to perform under pressure and under tight deadlines
Ability to interact with people at all levels of an organization and to develop strong client relationships
Market trends orientation
Data analysis & trending
University education preferred
Other related industry designations, certificates, licenses or course work helpful
Needs to be flexible based upon changing client needs and workload allocation
May be subject to client-required background investigations
BLACK TURTLE is a premier talent management consultancy firm. The Indian arm was established... in the year 2000. Since then the unit has grown manifold and is ranked among the Top 10 across various services and functions.
BLACK TURTLE offers a wide range of services spread across various industries and functions. These services range from executive recruitment to consultancy in devising HR policies to attract and retain the best talent. It includes servicing niche recruitment needs to RPO. We offer multiple solutions under one roof.
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