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Senior Manager - Content Development

Mumbai, Maharashtra

Tata AIG Life Insurance Co. Ltd.

Job Description

Job brief
We are looking for a qualified Content manager/Sr. manager to join our team. You will be responsible for creating, improving and maintaining content to achieve our business goals. Your duties will also include sharing content to build capability of proprietary channel distribution and monitoring eLearning & productivity metrics to identify best practices.
Our ideal candidate is an experienced professional with demonstrable creative writing skills. As a Content manager, you should perform well under deadlines and be detail-oriented. If you are also an expert in content optimization and brand consistency, we would like to meet you.
Ultimately, you should be able to oversee all marketing content initiatives (related to Learning & Development) to ensure internal & external customer engagement, brand consistency and a positive customer experience.

Able to do TNA on regular basis to understand the training need for different channel.
Use ID methodology to create content for classroom and eLearning as per the defined training roadmap or as per the discussion with senior management or channel heads
Develop content strategy aligned with short-term and long-term Learning & development targets
Collaborate with product, operation, marketing underwriting and other SMEs to plan and develop site content, style and layout, and high end content
Create and publish engaging content
Edit, proofread and improve writers posts
Liaise with external eLearning/content vendor to ensure brand consistency in eLearning and classroom content
Use Learning management systems to analyse website traffic and users engagement metrics
Manage content distribution to online channels and trainers
Maintain version tracker and audit related documents for internal & external audits
Ensure compliance with law (e.g. copyright and data protection)
Stay up-to-date with developments and generate new ideas to draw audiences attention
Able to create elearning Content Analysis Document/ storyboard for nugget/ WBT/ Games/ Simulation and MLUs
Able to work on Adobe illustrator/ Adobe Photoshop/ Adobe Premier/ Adobe Light room/ Camtasia/ Powertoon/ video editing software etc.


Skill Requirement
Proven work experience as a Content manager/ Sr. Manager
Hands on experience with MS Office and Adobe creative Cloud or any image editor and video editor
Hands on with the Instructional Design concept and methodology
Experience in Insurance Industry or NBFC (preferred)
Knowledge of operating LMS (Handling Moodle will be preferred)
Excellent writing skills in English
Attention to detail
Good organizational and time-management skills
Basic technical knowledge of HTML and web publishing (optional)
Knowledge of SEO and web traffic metrics
Familiarity with social media

Company Description

Tata AIG Life Insurance Company Limited (Tata AIG Life) is a joint venture company, formed... by Tata Sons and AIA Group Limited (AIA). Tata AIG Life combines Tata’s pre-eminent leadership position in India and AIA’s presence as the largest, independent listed pan-Asia life insurance group in the world spanning 15 markets in Asia Pacific. Tata Sons holds a majority stake (74%) in the company and AIA holds 26% through an AIA Group company. Tata AIG Life Insurance Company Limited was licensed to operate in India on February 12, 2001 and started operations on April 1, 2001.   Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between five and ten years
Compulsory Education
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