Good interpersonal skill
Good Analytical skills
Problem solving attitude
Committed & responsible
Excellent written & oral communication
Should be fluent in US or UK Accent
Dedicated, Hardworking, committed to work
Able to understand and deliver services which are provided on a 24x7x365 basis
Must be able to work proactively and under pressure
Acceptance to work in US Shift (Night Shits) under 6 day calendar week.
Notice period with their existing employer should be less than or equal to 30 days
Education: Graduate (Preferably BE / B.Tech / Diploma / BSc / MSc
In Computers / IT
Firstsource is an innovative provider of customer-centric business process services. With a... network of 48 delivery centers spread across US, UK, Philippines, India and Sri Lanka, Firstsource provides services to organizations in the Healthcare, Communication, Publishing, Banking, Financial Services and Insurance industries. The company’s services – Customer Management, Data Processing and Collections – complemented with best-of-breed processes, intellectual property (IP) assets, and quality of service help clients not only improve customer satisfaction but also reduce operational costs, record process improvements and more importantly focus on core competence.
Driven by the Rightshore delivery model with 70% employees located onshore and 30% offshore, the company ensures client proximity, better understanding of the domain as well as the market, and more effective communications so as to ensure delivery excellence. Read full description