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Senior Engineer – Tech Support

Bangalore, Karnataka

Sasken Communication Technologies Ltd

Job Description

1. PXE boot installation process, Hands on
2. ISO image installation
3. Setting up and configuring open stack services
4. Experience with working on salt servers
5. Most important, ability to write scripts to automate the complete installation and maintenance
6. Ability to write manage/monitor scripts on the entire environment

Key Characteristics of the Role:

Person at this position has gained significant work experience to be able to apply their knowledge effectively and deliver results. Person at this position is also able to demonstrate the ability to analyse and interpret complex problems and improve change or adapt existing methods to solve the problem.
Person at this position regularly interacts with interfacing groups / customer on technical issue clarification and resolves the issues. Also participates actively in important project/ work related activities and contributes towards identifying important issues and risks. Reaches out for guidance and advice to ensure high quality of deliverables.
Person at this position consistently seek opportunities to enhance their existing skills, acquire more complex skills and work towards enhancing their proficiency level in their field of specialisation.
Works under limited supervision of Team Lead/ Project Manager.


Key Accountabilities of the Role:
Responsible for design, coding, testing, bug fixing, documentation and technical support in the assigned area. Responsible for on time delivery while adhering to quality and productivity goals.
Responsible for adhering to guidelines and checklists for all deliverable reviews, sending status report to team lead and following relevant organizational processes.
Responsible for customer collaboration and interactions and support to customer queries.
Expected to enhance technical capabilities by attending trainings, self-study and periodic technical assessments.
Expected to participate in technical initiatives related to project and organization and deliver training as per plan and quality.

Company Description

Sasken, a pioneer in telecom R&D outsourcing offers a unique combination of... complementary IP software components, research and development consultancy and software services to leading semiconductor manufacturers, network equipment companies and global wireless handset developers. As a part of Sasken, you can look forward to charting the future course of telecom technology worldwide. A fast growing company, it offers you the chance to explore opportunities and pursue dreams. No wonder Sasken is among the top two companies to work for, as rated by the Business Today-Mercer-TNS survey of The Best Company to work for in India in 2004 & 2005. Here’s your opportunity to be a part of the Next Generation Technologies and shape tomorrow’s telecom solution.   Read full description

Additional Information

Last updated:
08/07/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
Between three and five years
Education:
Compulsory Education
Category:
Jobs in IT - Hardware / Telecom / Support
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