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Section Manager

Surat, Gujarat

Action India Pvt. Ltd

Job Description

Responsible for the day to day running of the store, maintaining standards, ensuring legal compliance checks on pricing etc
Assist in cashier training and provide support to cashiers where required
Ensure achievement of sales targets which have been set for the department/s and provide input when deciding the targets
Continually monitor the achievement of sales targets and take corrective measures where required
Provide clarity progress towards targets by communicating to the team the department, store and overall regional performance
Ensure minimization of shrinkage levels in the department, training the teams on how to handle merchandise and protect stock
Understand customer needs and build a rapport with customers
Manage customer complaints and queries resolving them to the best of your ability
Ensure mystery shop targets are met by conducting periodic audits and taking corrective actions
Ensure visual merchandising guidelines are adhered to and standards and maintained in the department/s provide feedback to visual merchandiser
Execute all operational procedures effectively i.e. reporting daily sales
Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team
Ensure adequate learning and development of the team through on the job training, VM training, product training etc.
Ensure clarity of roles by dividing responsibilities between team members
Develop team members by providing timely and constructive feedback to help team members identify their strengths and weaknesses.
Motivate teams to drive sales and adhere to processes

Company Description

Cross Roads India Assistance, India’s first and largest road side repair assistance service... provider. Established in 1999, we have by our side 13 years of ground fleet management experience. We attend to over 1100 road side repairs every day and had so far handled over 1.5 Mn road side repairs. We are also recognised as a critical service provider under social security category hence we have been allotted with a four digit number 1922 for the safety of the general motorist.  Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
One year
Compulsory Education
Jobs in Sales / Business Development
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