- 3-5+ Yrs. Exp. Work location: BLR
- Handling clients directly
- Working with big teams (at least 200 to 500 team size)
- Handling operations along with PMO skills(Not quality). If quality exp. also there its added advantage
- Worked with major MNC’s
- Creates dashboard that gives a holistic snapshot of performance.
- Reviews, analyses key performance metrics using statistical tools and suggests actions leading to resolution and improvements in processes.
- Provides continuous process improvements recommendations.
- KNOWLEDGE & EXPERIENCE:
- Experience in setting up and managing support operations focusing on SAP
- Standardise support operations across solution templates & geographies and propagate best practices and proven processes.
- Project Management qualification is desirable
- Developed communication and diplomacy skills with a strong ability to persuade and influence client and stakeholder relationships
- Experience in managing dynamic project situations in a multi-vendor environment
- Demonstrable experience and capability to manage projects autonomously
- Experience of managing, direct or matrix, project managers, technical resource and other resource part of service operatio
About Us: INK IT Solutions is a global IT consulting company, dedicated towards maximizing... our client’s performance and help them achieve their vision. We believe in understanding the requirement, and combine our comprehensive experience and capabilities to provide a customized solution that enhances productivity and efficiency in client’s operations. Our expertise lies in SAP Consulting, Software Testing and JAVA & Microsoft Services.
Founded in 2012/2013 by a group of Technical Solution specialists in Australia, INK IT Solutions has fortified its presence in the global market. With a team of 70+ technology professionals and an offshore Center of Excellence in India, our strategy is focused at improving client’s operational performance, and expand their businesses in existing and new markets. Read full description