Provide production support for SAP CRM Mktg and Sales business applications.
Adhere to incident management process for providing production support.
Perform root cause analysis and resolve application issues.
Create and validate production support related documentations.
Responsible for technical co-ordination with on--site team.
Responsible for meeting production support targets.
Adhere to appropriate security and control process .
Perform Initial analysis for application enhancement.
Effectively communicate with customers on day to day basis, resolves action items and escalate issues to relevant stake holders.
Allegis Group is the largest privately held staffing company in the United States and... serves a wide variety of industries. Our team includes more than 8,000 internal employees and 90,000 contract employees working with customers around the world. We continue to grow, bringing our expertise to new industries in the United States, United Kingdom, Canada, Puerto Rico, Europe, the Middle East, and the Pacific Rim Read full description