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SAP Cloud

Delhi, Delhi-NCR

SummitWorks Technologies Pvt Ltd

Job Description

3+ years in a customer service oriented role
3+ years supporting Concur (including expense, travel, reporting)
Strong customer service focus
Demonstrated ability to work in teams, build relationships, and create trust with business customers and end users
Demonstrated ability to effectively prioritize competing priorities and execute across overlapping tasks
Ability to communicate clearly between end users and IS/supplier partners, considering altitude for appropriate messaging
Excellent problem solving and critical thinking skills
Demonstrated ability to analyze customer issues quickly and apply critical thought to determining root cause and appropriate teams/partners to involve for resolution
Strong organizational skills
Strong writing skills. Experience creating and drafting knowledge articles in support of a shift-left focus

Company Description

SummitWorks IT Services allows us to focus on providing you with the most flexible,... cost-effective technology solutions crucial to sustaining your competitive advantage in this increasingly complex marketplace. We deliver the strategies, personnel, tools and resources that enable you to succeed.   Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between three and five years
Compulsory Education
Jobs in IT - Software Programming / Analysis
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