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Sales Manager in Hyderabad

Andhra Pradesh

schoolguru eduserve

Job Description

• Minimum 5-years' experience in call centre with at least 2 years' in leadership role managing both in-bound and out-bound voice process team

• Capable of resolving escalated student queries / issues / grievances related to pre-sales and post-sales service for all Universities

• monitoring and managing team of Telesales and service executives

• ensuring lead conversion into sales leading to revenue generation

• Segregating and assigning leads across the Telesales executives

• Controlling attrition

• Ensuring that the executives meet the daily/monthly targets and sending reports to the manager on the targets achieved

Preferably a Male Candidate

Salary Up to 30K Per Month + Incentives however not a bar for the right candidate


Behavioural skills: Communication skills/ team leading

• Excellent communication skills – written and oral
• selling and telemarketing skills, persuasive skills, listening skills
• Good team management skills
• Innovative approach
• Should be willing to take up challenges
• Male/female no bar
• Willingess to work beyond office hours when requried

Role and Responsibilities:

• monitoring and managing team of Telesales and service executives
• Work closely with the Call Centre Manager to ensure revenue generation
• Periodically reviewing the performance of the team, constantly motivating executives driving them towards incentives
• Provide reports on activity to the Core Team
• Customer need analysis, Sales, lead generation, follow up and closure, team handling, customer satisfaction and survey, Ensuring delivery on time, revenue generation

Company Description

We are India's premiere technology led specialised academic services organization.... We partner with Indian Universities and help them provide premium Online and Virtual courses for their students. We firmly believe that the online audio visual medium has the potential to bring in on-demand high quality education taught by the top educators from across the world at the doorsteps of the student. Out technology platform has been adapted by most of the leading universities in the country for managing their Online Programs   Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between three and five years
PG Diploma
Salary range:
₹ 2,50,000 - ₹ 3,50,000 / Yearly (Gross Pay)
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