* Experience in design, configuration and deployment of WAN / LAN / MAN / VOIP ( Voice and data networks).
* Experience in routers & switchers
* Good product knowledge of Cisco OR Juniper routers / Switches / Network Elements.
* Skilled in telecommunications transport systems (SoNET / Optical Services, DSL, T1, DS3, STM, Satellite communication)
* Working Knowledge of Protocols (TCP/IP, MPLS, ATM, VPN, Private IP, GRE / IPSEC, Frame Relay, Multilink Frame Relay)
* Working Knowledge of Routing Protocols (BGP, EIGRP, OSPF, RIP, Static Routing)
* Experienced in Configurations of VRF, DNS, VRRP, HSRP, Load Sharing, QoS, CoS, Zone Based Firewall, Policy Based Routing, Access Control Lists, VLAN, WLAN, NAT, PPPoE
* Good communication & Thorough troubleshooting skills
* Education qualification : BE / BTech / BCA /BSc / 10+2+3 Year Diploma (Electronics & Communication / Telecommunication / Electrical & Electronics / Computer science)
* Certification ( CCNA Routing & Switching / CCNA Voice and JNCIA Preferred, Not Mandatory)
Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment.
Pleasant, professional, and courteous personality.
Excellent verbal and written communication skills.
Strong administrative skills: organized, efficient and versatile.
Strong customer service approach to dealing with people at all levels internal and external.
Graduates or Undergraduates fresher or with BPO Experience (0-5yrs)
In corporate in 2006, Black & White Business Solutions Pvt Ltd has been the staffing... industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies. Read full description