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Relationship Officer

Mangalore, Karnataka

Vibgyor High School

Job Description

Primary responsibility
Handle enquiries received through phone (toll free), web, email.
Generate and qualify leads through outbound cold calling.
Manage to convince the parents /potential customers to visit the school premises from where the Relationship Team shall take over.
Follow up on no show cases.
Make post school visit calls to the same parents /potential customers to enquire on their experience and check if all doubts were well catered.
Manage up-sell and cross sell opportunities within the group (as and when the group is ready)
Ensure 100% capturing of potential parent interaction data in ERP and generate related reports

Administrative Responsibilities
Maintenance of data completion and accuracy.
Work closely with the Centre Relationship Cell for any updates/ intimations.
Be open to additional duties and responsibilities as assigned.

Company Description

VIBGYOR High's journey towards education excellence began in 2004 with an ideal mix of... academic and corporate professionals who felt the shared need to provide inclusive education.

At VIBGYOR High, we challenge our students with a unique educational experience which emphasizes a seamless blend of academics, sports, performing arts, community and experiential learning programmes.

Education at VIBGYOR High is driven with the goal to ignite India's young minds.We strongly believe our students will develop into the valuable human resource India needs as it marches on in the 21st century.
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Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between three and five years
Compulsory Education
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