To exclusively handle Wealth/Privy calls- schedule equivalent experience profiles
Differentiated training to make them universal phone banking officers cross training in cards,liabilities, assets
This skill will also do sales with assigned customer based mapped to them
Measure of outcomes NPS, Service Level, Service Quality and Sales.
Responsible for quality communication and customer servicing within laid down productivityand service benchmarks.
Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
Adherence to Information Security norms & quality process norms.
Career Marshal is a leading job recruitment company in Delhi NCR area and provides jobs in... sales, marketing, bpo, IT, Banking, Telecom, HR, Software, Social Media, SEO etc. We also deal with campus placement and hr services. We don't take any charges and provide direct interview in MNC's. Read full description