Thanks for usingCareesma. Job Offer printed on the 13/12/2017.

Relationship Manager - ECOM

Vadodara, Gujarat

Private Sector Bank

Job Description

- Achieve Volume and market share

- Increase sales of our product in the right segment

- Activation and integration of the product

- Retention of the merchants

- Increasing penetration of bank products through cross sell

- Risk monitoring and compliance adherence by the merchant

- Channel Management and training of bank staff across different functions of the channel

PRINCIPLE ACCOUNTABILITIES :

List the expected end results that must be achieved in order to fulfil your job purpose and the activities that help in achieving these results.

EXPECTED END RESULTS MAJOR ACTIVITIES :

- Increase Credit and Debit card volumes through the merchant. Maximise Bank's share. Signing new reln for Ecommerce directly or through team

- Profitability of the reln Portfolio management - Ensuring maximum share of volumes comes to the bank. Retaining the merchants to avoid competition poaching banks merchants.

- Improvement Current account balances Joint efforts with Branches to ensure products and services are offered.

- Improvement of Bank product holding - CA/SA / Asset products Cross sell of bank products

- Increase in market share and product penetration Managing Channels - Branch, CBG, FIG, ECG, others

- Protecting the merchant and bank from malpractise Managing risk and compliance

- Increase in number of leads and conversion Training of bank staff of basic nature of the product.

- Retention of the client Training merchants staff ie Govt bodies / Educational institutes.

DIMENSIONS :

Revenue : Ensure profitability (Interchange and Fee) of the every reln by charging the right price to the merchants.

Volume : Ensure that the volume targets for the year are met. Has to deliver minimum 25cr to 50 crs of Ecom volume annually.

New Sourcing : To deliver on the targets set. Sourcing from the right segment to increase. Has to deliver minimum 50 New sign up annually on Ecom platform.

New Product offers : offer products which are launched time to time. Ie Wallet etc

Portfolio management : Activating and retaining the merchants.

Current Account and float : Meet the CA and Float targets set.

Cross sell : Ensure bank products like SA, FD, Salary, Net banking, etc are given to the merchants.

Risk Management and Compliance : Ensure that the merchant is meeting the guidelines prescribed by the bank.

Description of the Relationships and Roles :

- The position holds working relationships within the company.

- Engagement with product team and tech to ensure client requirement are met

- PG Integration teams to ensure merchants vendors are able to configure their systems

- Service team to ensure our merchants is able to resolve issues

- Operations team to ensure seamless release of TID / Other products and activating them

- Risk team to ensure fraud controls are in place and monitored

- Channels of bank like Branch, CBG, FIG, WBO, IFG etc to ensure their customers get the product and services.

- Finance dept to ensure monies are available for bidding for tenders

- Marketing team to ensure joint meets with banks and start ups and done.

- Product and portfolio teams of issuance and acquiring to ensure issuance offers are done to promote business and visibility.

EDUCATIONAL QUALIFICATIONS :

- Graduation in Engineering or computer science and Post-graduation in Marketing (MBA)

- Qualifications in project management related assignments

RELEVANT EXPERIENCE: :

Minimum experience of 3 -5 years of sales and portfolio management.

- Exposure to sales in corporates or concept selling.

- Managing Reln across senior levels of the Orgn.

- Team management is an added advantage.

- Understanding of MS office and systems is a must.

- Exposure in project / Category / product management

- Exposure in managing govt bodies

- Exposure to manage multiple teams across different functions

PERSONAL CHARACTERISTICS & BEHAVIOURS: :

- High level of confidence and communication skill: The role requires pitching the product to senior officials in corporates of government bodies. Especially in upcountry.

- Ability to influence and convince senior officials and product teams and share technology aspects and get their support.

- High Energy levels : The role involves direct selling and managing channels

- Multi-tasking: Ability to drive different assignments / tasks across one or different merchants across channels.

- Analytical skills and logical reasoning:

Company Description

Leading Private Sector Bank

Additional Information

Last updated:
23/09/2017
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
Between three and five years
Education:
Compulsory Education
Salary range:
₹ 5,00,000 - ₹ 9,00,000 / Yearly (Gross Pay)
Category:
Jobs in Banking / Financial Services
Go to Top