Originates/ develops new and expands existing High Net WorthCustomer relationships for liabilities, specifically and across the range of KotakMahindra product offering.
Sources new bank customers through external individual effortsand acquisition channel.
Develops data base for lead generation, identifies marketsegments, strategize with acquisition channel.
Ensures high levels of customer service orientation andapplication of bank policy in external staff.
Relationship Management follows up with client throughtelecalling, written correspondence and field visits to provide information ofthe bank s products and services and seek customer deposits.
Builds long term personal relationship with clients throughrelationship calling efforts and social interaction.
Cross sells existing bank products to customers.
Informs customers of new products or product enhancements tofurther expand the banking relationship.
Plans and conducts special sales initiatives and events forprospective and existing clients.
Coordinates with other group companies to provide Bankcustomers with seamless access to other group products.
Records and responds to customer s complaints, questions, problems.
Ensures fast and quality turn- around time for responses.
MIS generation, maintains records for all acquisitionfigures and account upgradations.
Maintains complete relationship record for assigned customeraccounts.
Tracks customer complaints/ queries and turnaround times toensure high level of customer satisfaction and provide information for productand service enhancements.
ING Vysya Bank Ltd., is an entity formed with the coming together of erstwhile, Vysya Bank Ltd, a... premier bank in the Indian Private Sector and a global financial powerhouse, ING of Dutch origin, during Oct 2002.
The origin of the erstwhile Vysya Bank was pretty humble. It was in the year 1930 that a team of visionaries came together to form a bank that would extend a helping hand to those who weren't privileged enough to enjoy banking services.
It's been a long journey since then and the Bank has grown in size and stature to encompass every area of present-day banking activity and has carved a distinct identity of being India's Premier Private Sector Bank.
In 1980, the Bank completed fifty years of service to the nation and post 1985; the Bank made rapid strides to reach the coveted position of being the number one private sector bank. In 1990, the bank completed its Diamond Jubilee year. At the Diamond Jubilee Celebrations, the then Finance Minister Prof. Madhu Dandavate, had termed the performance of the bank ‘Stupendous’. The 75th anniversary, the Platinum Jubilee of the bank was celebrated during 2005.
The long journey of seventy-five years has had several milestones… Read full description