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Quality Analyst (QA)

Chandigarh, Chandigarh

Beyond Codes

Job Description

We are hiring for Quality Analyst who has relevant experience of 3-4 years in an international BPO\KPO (Male Candidate Required)

Job Responsibilities-

Auditing calls on daily basis and providing timely feedback to agents
Develop & maintain quality reports.
Analyze data and identify issues/best practices.
Ensure adherence to all process guidelines and compliance matrices

Desired Profile: .

Should have min. 3-4 years work experience as a Quality Analyst in an international BPO.
Good knowledge of MS Office
Good analytical skills.
Have zeal to perform
Excellent Communication skills

Job Location- Chandigarh (IT Park)

Shift- Night* Timing- 6 PM to 3AM

Education- Graduate ( Decent Communication Skills Oral & Verbal)

Cab facility is available.

Company Description

It's a leading KPO in IT Park,Chandigarh.

Additional Information

Last updated:
15/12/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
Between three and five years
Education:
Compulsory Education
Salary range:
₹ 20,000 - ₹ 25,000 / Yearly (Gross Pay)
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry , Jobs in Others , Jobs in Sales / Business Development
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