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Production Support Engineer

Pune, Maharashtra

Allegis Group

Job Description

Equity Derivatives IT (EQD IT) team is a global team responsible for the definition and delivery of Equity Derivatives systems across HSBC.
The Equity Derivatives IT department is organized by services (Post-Trade, Pricing and Analytics, Common Services, FO Tools, regulatory, Risk and P&L) and teams are distributed across the 5 locations (Pune, Paris, Hong-Kong, Guangzhou London and New-York).
As part of HTS GB&M strategy, EQD IT is changing his organizational model to cater to changing business needs.

You will be part of talented software development team and will be instrumental for Production support, monitoring and stability during HSBCs software deliveries and upgrades to comply with business, regulatory and users requests.

The role is to provide 1st line support for the business and technology teams.
Fault logging and resolution notification of which will be through multiple channels
Initial incident classification and prioritisation
Incident investigation, management, remediation and escalation
Involvement and assistance in major outages. This may include creating flash reports to key / senior management globally
Manage the handover process to colleagues in Paris, US, London, Hong Kong, China and India.
Mandatory Skills / Experience:
Graduate with degree in IT (BCA/MCA/B.E/BS etc.)
Must have knowledge of some scripting language such as Shell scripting. Experience of working on Control-M or equivalent scheduling tool
Solid skills on RDBMS and PL/SQL development
Good understanding of agile methodologies and DevOps tooling such as JIRA, Maven, Ansible etc.
Good written and spoken English and an ability to communicate with peers, managers and the business users globally is essential.
Must be able to work with minimal supervision and handle pressure when delivering results quickly.
Expected to work on multiple tasks at the same time and therefore good time management and co-ordination skills are essential
Working knowledge of MQ, EXCEL, XSL, XML, Web services
Optional Skills:
Investment Banking exposure and knowledge.
Prior exposure to Sophis or any Trade Processing System.
At least 2 years investment banking experience within an Equity Derivatives environment: booking, pricing, trade life cycle.

Relevant Experience:
Software Programming
Investment Banking
Trade Booking and Processing systems
Working Hours: Normally, in a rotational 24 x 7 shift.

Company Description

Allegis Group is the largest privately held staffing company in the United States and... serves a wide variety of industries. Our team includes more than 8,000 internal employees and 90,000 contract employees working with customers around the world. We continue to grow, bringing our expertise to new industries in the United States, United Kingdom, Canada, Puerto Rico, Europe, the Middle East, and the Pacific Rim   Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between five and ten years
Compulsory Education
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