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Product / Customer Support Engineer: Senior Level

bangaluru, Karnataka

Movius Software Pvt Ltd

Job Description

· Technical Skills:
 Candidates from product/application support.
 Strong experience on Linux/UNIX Platform and troubleshooting. System Administration level expertize is highly desirable
 Hands-on product support experience on VoIP/SIP Protocols (SIP, call flows).
 Strong experience on Networking and troubleshooting.
 Strong experience on Database (MySQL, Postgres), DB query.
 Direct Customer handling skills.
 Excellent Communication Skills.
 work in 24 X 7 support environment.
 Should have a experience in any of the platform. (Cisco, Avaya, Genesys, Asterisk, Ameyo)
 Should be good team player and ready to take any task.
 Should be well worse with operation support nomenclature.
 Should have worked on troubleshooting tools like wireshark, kazmir and Note++.

Requirements

Strong experience on Linux/UNIX Platform and troubleshooting. System Administration level expertize is highly desirable.

Should have a experience in any of the platform. (Cisco, Avaya, Genesys, Asterisk, Ameyo)

Should be good team player and ready to take any task.

work in 24 X 7 support environment.

Company Description

Movius is a global provider of cloud-based enterprise mobility solutions that help... streamline enterprise productivity and communications costs, while addressing the needs for corporate compliance. The company’s powerful applications help businesses and end-users organize and analyze their enterprise mobile communications experience through separate, high-quality work mobile phone lines on any BYOD or COPE device. The Movius platform serves more than 50 million people worldwide and is the platform of choice for some of the world’s largest mobile carriers. Backed by PointGuard Ventures, New Enterprise Associates and Anshutz Investment Company, Movius is headquartered in Atlanta, GA, and has five offices worldwide.   Read full description

Additional Information

Last updated:
28/05/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
2
Minimum experience:
Between five and ten years
Education:
B.Tech/B.E.
Salary range:
₹ 30,000 - ₹ 48,000 / Yearly (Gross Pay)
Category:
Jobs in IT - Hardware / Telecom / Support
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