Perform analysis and requirements gathering with sales / account management.
Match the service that can best suitably address customer needs
Develop the solution document for discussion with customer
Support sales / account management pre/post or during the solution discussion
Create clear and transparent documentation on existing process flows and determine gaps in solution that may impact meeting customer requirements
Monitor market / services trends, gather and perform analysis of solutions offered by competition
Work with internal teams on pricing for the solution proposed to client
Facilitate deal review for managing exceptions.
Business requirement gathering, Creating Functional Specifications based on client requirements, mapping gaps between functional & technical requirements and consulting clients on various business-related issues.
Possess excellent interpersonal, analytical and negotiation skills with focused approach for results for accomplishment of organizational goals.
Believes in contributing to the client business at various levels to deliver the best feasible solution
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