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Planning & Forecasting ( Designation - Planner)

Shimoga, Karnataka

Yellow Box HR Services

Job Description

Qualifications - (a) 2-4 years of WFM experience with minimum 1 year as a Planner.

(b) Minimum HSC

(c) Expertise in erlang method

(d)Flexible, creative problem-solving, anticipates changes and welcomes challenges.

(e)Strong computer skills that include proficiency in MS Office suite, particularly Excel.

(f)Knowledge of UCCX/Cisco phone systems/WFM scheduling tools a definite asset.

(g)Previous experience in a dynamic, fast-changing call centre environment required.

(h)Proven analytical skills ability to communicate with various management levels.

(i)Must be able to communicate clearly and effectively with all levels within the organization.

(j)Knowledge of various Call Center Reporting Systems would be a plus.

(k) Should be comfortable with night shifts

Company Description

A leading HR consultancy in India.

Additional Information

Last updated:
21/03/2019
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
Two years
Education:
Compulsory Education
Salary range:
₹ 3,00,000 - ₹ 6,50,000 / Yearly (Gross Pay)
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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