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Planning and Scheduler

Erode, Tamil Nadu

Yellow Box HR Services

Job Description

-Utilize historical data to coordinate and schedule all TC Flow Operations work activities to meet or exceed KPI
working in a multi-lingual / multi-site operation.

-Manage UCCX skill-based call routing based on Operations requirements/direction.
-Should have experience in Capacity Planning & Forecasting(1 year at least)

-Should have experience in Scheduling with IEX tool (1 year at least)

Company Description

A leading HR consultancy in India.

Additional Information

Last updated:
20/05/2019
Job type:
Full time
Position type:
Permanent
Vacancies:
3
Minimum experience:
One year
Education:
Compulsory Education
Salary range:
₹ 3,50,000 - ₹ 6,50,000 / Yearly (Gross Pay)
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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