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Phone Banking Officer || Customer service || Day Shift || Blended process ||

Mumbai, Maharashtra

Hy Fly Consultancy

Job Description

Bank Jobs For RBI Recorgnized Direct Bank Payroll .. Graduates Fresher Are Also Welcome

opening With RBI Recognized Bank for Inbound Process

We are hiring for Graduates For Phone Banking Officer On the Payroll of the Bank

Designation Phone Banking Officer
Education: Any Graduate with excellent Communication in English
Immediate Joiners will be given Preference

Location: Malad / andheri / thane

Working Days Any 5days of working with 2days off

Shift Time -
Day shift for Female
Rotational shift for Male

Salary - Upto 18K
Depending upon performance in interview and last CTC Drawn

Benefits:
5 days working
Opportunity to work with brand name.
To work on bank's payroll
Night allowance provided.



Call/SMS/Whatsapp

Hy Fly Consultancy

Free Placement / No Registration Fees

If Candidates Interested Can Call Or Whats Up Detaial Or Forward The Cv On Below Contact No Or email Id

Total Requirement 30

Date of Joining:-Immediate

Date of Joining:-Immediae

Requirements

Experience: 0 - 5 years
Skills: Customer Support, Customer Service, Customer Care, Customer Care Executive, Blended Process, NBFC, Contact Center, Communication, Soft skill, Voice, English accent
Industry: Banking/ Financial Services
Functional Area: Customer Service/ Call Centre/ BPO

JOB DESCRIPTION
• Handling queries/requests pertaining to product and service for inbound/ outbound calls effectively.
• Complaint Management. &Solving Customer grievances
• Applying process/product knowledge in replying to customers.
• Meeting and maintain the quality and SLA parameters
• Ensuring confidentiality in maintaining data security- proprietary data of customers.

JOB SPECIFICATION
• Graduate/ Undergraduate.
• Prior experience in customer service is preferable .
• Good command over verbal and written English.
• Excellent communication skills with ,good comprehension & basic Negotiation skills.
• Computer/ internet navigation skills.
• Active listening skills.
• Familiarity with CRM systems and practices.
• Ability to multi-task, set priorities and manage time effectively

Company Description

Hy Fly Consultancy is based at Mumbai & Navi Mumbai.

It is a recruitment... consultancy which provides free placements to candidates.

We are specialized in recruitment for BFSI, E-Commerce, BPO & Healthcare Industry.

We recruit only for companies based all over Mumbai, Navi Mumbai & Thane.



For further queries, please mark an email to us or call us.
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Additional Information

Last updated:
11/12/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
200
Minimum experience:
Two years
Education:
B.B.A
Salary range:
₹ 1,30,000 - ₹ 2,90,000 / Yearly (Gross Pay)
Category:
Jobs in Banking / Financial Services , Jobs in Customer Service / Call Centre / Operations / Data Entry , Jobs in Freshers Jobs
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