Analyzing customer issue tickets
E2E application set up
Providing required data to finance teams
preparing operational scripts
Analyzing system failure issues(SYS,PERF,PDS and PROD)
Reporting the issues to PD team for RCA's and code fixes
Documenting the SOP for doing data fixes/maintenance.
Weekend PROD support
Daily/Monthly recurring activities (Checkpoints clearing and Month end activities)
Creating new PROD/PRE-PROD environments Good to Have
Deployment in PROD and PRE-PROD environments & Sanity testing before releasing environment Good to Have
Knowledge in designing price plans (products, discounts, etc.) and RTP/Discounting pipeline
Thorough knowledge of BRM 4 tier architecture and modules.
BRM DB Tables/structures
BRM product areas: Subscription Management, Discounting, Billing & Invoicing, Payments & Account Receivable, General Ledger, Collections, Third Party Integration
Good in Shell scripting, SQL & PL/SQL
Opcode customization is a plus
Knowledge in Tomcat/JCA and Java is a plus
Good analytical/debugging skills
Good interpersonal and communication skills
Established in 1986, we focus on servicing the Banking, Insurance, Government and IT... domains. We undertake systems and application management activities, offer specialist technology centers and a highly cost-effective virtual development environment as part of our offshore operations in India.
Headquartered in Mumbai with IT Technology experts, professionals worldwide and having 6 offices in India including 3 development centers. Melstar is a complete provider of Application Management services and solutions. Read full description