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Operations Team Leader

Mumbai, Maharashtra

XDBS Private Limited

Job Description

Meeting Productivity Targets
Sticks to deadlines and timelines
Set clear team goals
Motivate team members
Discover training needs and provide coaching
Oversee day-to-day operation
Manage teams with around 15 + FTEs
Ensure smooth operations management
Knowledge management, close procedures adherence, compliance adherence, reporting etc.

Candidate Profile:

Expected 2+ years of Team Leader experience catering to international market - preferably from B2B outbound/ Sales/ mortgage/ lead generation/ collections/ retention etc.
Metrics driven
Excellent Team management skills
Motivational along with strong work ethics to drive productivity
Excellent verbal and written English
Ability to work in Multi-cultural environments
Excellent MS Office skills
Similar domain candidates preferred

Company Description

XDBS has been instrumental in driving pipeline and revenue for all its clients. We play a key... role in developing & implementing crucial go-to-market strategies for some of the most successful small and mid-sized companies across the UK, US and India. We have also partnered with some of the World's leading technology giants for the fulfilment of their demand generation requirements.   Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Two years
Compulsory Education
Jobs in Customer Service / Call Centre / Operations / Data Entry
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