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Operation Manager

Shimoga, Karnataka

I Tech Solutions Private Limited

Job Description

Managing a team of 50+ employees.

Understanding the process in detail and being an SME in the process.

Maintaining client relations & acting as the main link between the client and the team.

Creating reporting structure/formats and producing reports in the required timelines - both internal and external reporting.

Maintaining a strong workflow process for receiving, distributing and dispatching work.

Maintaining defined quality standards.

Last point of escalation for the team.

Identifying opportunities for process improvement.

Identifying hiring requirements for the team and fulfilling the same.

Company Description

i tech solutions is a leading recruitment, staffing and IT solutions provider based out of... Mumbai Maharashtra(India),having a robust, well established IT consulting & Executive search division providing time efficient & cost effective Business and people management solutions.  Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between three and five years
Compulsory Education
Jobs in Customer Service / Call Centre / Operations / Data Entry
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