Virtual Assistants are the independent service providers. They deliver services to the clients operating as online virtual assistants. They provide multi-services such as secretarial, administrative, creative, or technical services to small or medium sized businesses externally. They usually use online communication channels, such as phone, e-mail, fax to deliver their services. Duties and Responsibilities A virtual assistant has to perform a vast job and here are the following duties and responsibilities which are expected to be fulfilled by the person desiring to do the job:
The virtual assistant has to perform the basic duties such as making travel arrangements, hotel booking, restaurant booking, and researching options.
He or she needs to provide administrative services Data Entry, Word Processing, Business Documentation, Documents Formatting, Report Creation, Spreadsheet Management, PowerPoint Presentations, etc.
It will be also needed to provide secretarial service such as delivering, writing, researching, and editing services as well as secretarial services.
He or she has to provide customer service like consulting, coaching, technical, real estate, or customer service support Call Answering Services, Email Support for customers, Online Chat Support, after hours Call Answering services and many more.
He or she needs to communicate and maintain coordination with the suppliers, customers, visitors, enquirers, or relevant staff.
He or she need to fulfill the requirement of clients other than the mention responsibilities.
Skills and Specifications There are the following skills and specifications required in a candidate desiring to do the job of a virtual assistant:
The person needs to have impressive telephone etiquettes to do the job.
He or she needs to be an excellent communicator so should have great communication skills.
The required skills in a person are exceptional computer skills, good organising and planning skills.
He or she should be an excellent learner with the ability to understand, and execute complex written and verbal instructions.
The person needs to be able to maintain customer confidentiality and should be very honest.
He or she should have the quality of being calm and composed even in emergencies and opposite situations.
He or she should be able to deliver excellent and satisfactory customer service, externally and internally.
He or she needs to have the quality of work under rigorous pressure and meet close deadlines.
Education and Qualifications
The person needs to have a High school diploma or general education degree from an accredited institution.
The other requirement for the job is the past working experience in call centre activity
Starting CTC Minimum of 8000 + Travelling allowance (Negotiable).
Tasker VA Services Pvt. Ltd.
Kredent Towers, 8th Floor, Plot No. J-1/14
Block EP & GP, Sector- V, Salt lake City,
Kolkata - 700091 | West Bengal, India
Job Type: Full-time
Customer Service, Administration, Travel Arrangements, Word Processing, Data Entry, Hotel Booking, Call Center, Email Support, Communication Skills, Secretarial Activities,KPO , Reasearch , MS Office
My Tasker is a group of Virtual Assistants specialized in various fields to help you with your... personal and business tasks. Tasker Virtual Assistance Services Pvt. Ltd. (Also known as My Tasker) provides time management solutions globally to entrepreneurs, busy professionals, small and medium business owners by handling their projects in the following areas as an example:-
Web Services (Website design, development, maintenance, SEO, etc.)
Call Answering Services
Online Marketing Services
Research Services and many more. Read full description