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Opening for Phone banking officers with Leading Pvt Sector Bank

Mumbai, Maharashtra

Hy Fly Consultancy

Job Description

Candidate must be a Graduate Pass / Appeared with no ATKT
Should be Good in English
Should be comfortable to work in Phone Banking Department between 8 am to 9 pm (any 9 hrs. Rotational shift)
5 days working / 2 rotational week off
Designation hike & Salary hike, after 6 months of joining
Salary for Fresher : 13.5k in hand + P.F. + Medical Benefits + Other Performance Based Incentives
Salary for Experienced : 24.5k in hand + P.F. + Medical Benefits + Other Performance Based Incentives
 
 
 
 
Designation: Customer Care Associate (sub dept will be dicided by managers for you)
Department: Phone Banking / Axis or IDBI or Janakalyan or Central Bank of India
Sub Departments: Credit Cards - Sales / Collection, Debit Cards - Sales, Retail (Individual Loans like personal, home or vehicle) - Sales, Business Loan - Sales
Reporting to: Team Manager
Training Period: 15 days product training & 1 month on job training
Designatin & Salary hike: After completion of 6 months - training shall be provided for TL, QA, QV, Trainer, or any support staff
Job Profile:
To make calls & Answer calls of the existing customers of the bank
Customers may be from small retail shops who want to take debit card / Credit Card swipe machines, seeking for business loan assistance
OR
May be an individual who is looking to take home loan, personal loan, credit card or debit card
Explain them the benefits, eligibility criteria, documents required for appluication, interest rates & etc of the product
Pure Day shifts: 9.30 am to 6.30 pm
Sunday fixed week off
Basic sales targets (if, acheived you will be paid incentives & if not, then only the slary will be paid)
 
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Requirements

Opening for Phone banking officers with Leading Pvt Sector Bank Mumbai Rozgaar Pvt Ltd (200 Opening) Work Experience: Not Mentioned To 3.0 Year(s) CTC Salary: 170000.00 LPA To 225000.00 LPA Qualification: B.Com - Commerce; B.A - English; B.B.A - Account/Finance; B.B.A - Management; B.Sc - Statistics Function: Banking / Insurance Industry: Banking/Financial Services/Broking/Trading Work Location: Mumbai Navi-mumbai Hiring Now Job Profile 1. Handling Customer Queries and Providing Information as per Defined Standards 2. Effective Re dress of all Customer Complaints and Providing Solutions/escalating Problems 3. Follow Up On Escalations and Closing Them 4. Educating Customers About Bank's other Products and Services 5. Generating Leads and Passing Them to Concerned Department 6. Providing Feedback to the Team Leaders About Product and Process and Contribute to the Improvement 7. Educating Customers About Channel Migration

Company Description

Hy Fly Consultancy is based at Mumbai & Navi Mumbai.

It is a recruitment... consultancy which provides free placements to candidates.

We are specialized in recruitment for BFSI, E-Commerce, BPO & Healthcare Industry.

We recruit only for companies based all over Mumbai, Navi Mumbai & Thane.



For further queries, please mark an email to us or call us.
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Additional Information

Last updated:
05/07/2019
Job type:
Full time
Position type:
Permanent
Vacancies:
500
Minimum experience:
Without experience
Education:
Compulsory Education
Salary range:
₹ 1,30,000 - ₹ 3,60,000 / Yearly (Gross Pay)
Category:
Jobs in Banking / Financial Services , Jobs in Customer Service / Call Centre / Operations / Data Entry , Jobs in Freshers Jobs
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