Design and lead O365/Azure deployments for customers moving out of legacy mail systems
Understand the scope of project effectively through on - site visit, screen sharing, voice calls or remote access
Make recommendations by providing best practices advice to customers.
Working closely with O365 team members
Communicate through available mediums like email, chat, hangout etc with clients and team members
Efficiently prioritize workload
Engage in customer success management
Help drive adoption throughout the organization of the various Office 365 workloads.
Provide support for Office 365, including managing of users, shared mailboxes, distribution lists, and resources.
Microsoft Office 365 administration
Exchange Server 2010 and 2013
Microsoft Active Directory Services Domain Services & Federation Services, Group Policy etc.
Engineer scalable enterprise level solutions and support new O365 app rollouts
Provide support for additional Office 365 workloads, including but not limited to, Skye for Business, SharePoint Online, OneDrive for Business, OneNote, Yammer, and Office ProPlus.
Cloud Computing and Storage experience Azure
Ability Restart/bounce the Azure components/clusters/Vms
Ability to identify issue at Azure level and resolve. If needed escalate to Microsoft and coordinate with them
Deploy Azure API management services to multiple Azure Regions
Manage Azure subscription and profiles
Administer all elements of Office 365 with specific focus on SharePoint.
To support the development of collaborative working solutions through the ongoing development of SharePoint solutions within the Microsoft Office365 environment.
Develop workflow solutions capitalizing on the capabilities of SharePoint and Power BI report tools.
Support the ongoing maintenance of the SharePoint site, including creation and updates to templates, user administration, project site creation, user queries and general support within the Office365 Environment.
Develop reporting and dashboard solutions within the Office BI environment as required to support the needs of the Departmental Heads and Executive Team.
Provide the base SharePoint administration daily, working within the required timescales to achieve the core administrative tasks. Understand the workflow requirements for business operation efficiencies, and work with senior management to develop/update workflows as the business processes evolve.
To co-ordinate and assist each department with opportunities for collaboration through the SharePoint Site to build common business interfaces on the site.
To define, plan and manage releases of the site updates.
Updating templates as required and identifying when templates/pages/sites are no longer meeting the needs of the team and propose re-design/amendments as necessary.
To act as technical expert for all SharePoint queries and issues and share knowledge as appropriate.
Provide support for mid-sized Active Directory Environment. (Account creation, moves, adds, changes and password resets. Group policy management. File permission administration.)
Mailing Infra / Mass Mail / Bulk SMS