Designation : Manager / Sr. Manager HR Operations
Reporting To : Head HR Shared Services
Location : Thane
Experience : 6-10 yrs
Lead and manage end-to-end employee life cycle transactions which includes On-Boarding to Off-Boarding process to deliver best in class employee experience. Manage HR Reporting and Analytics.
Leads HR operations/shared services and HR Analytics
Identifies customer impacting issues, work out and implement solutions and process improvements to increase customer satisfaction rate. Participates in cross-functional process improvement initiatives
Drive process improvements to enhance the operational efficiency. Understand and effectively utilizing resources provided by internal systems, departments, policies, and procedures
Investigates discrepancies, finding and implementing solutions
Responds to escalations, providing root cause analysis and recommendation. Develops remediation plan and drives to resolution with minimal guidance from Manager
Lead and develop Associates and Specialists; responsible for the overall direction, performance management, coordination and evaluation of the team and manage the team and ensure high service delivery and execution
Ensure smooth and seamless delivery of all HR Operations processes
Digitization of employee files ? Initiate and maintain
Adhere to HR statutory compliance
Oversee End to End HR operations internal and external audits
Be escalation contact for all employee operational queries and grievances
Generating various data cuts, reports and analytics for HR and for business review.
Submit monthly, quarterly, annual reports related to headcount, cost, and attrition.
Manage annual budget exercise and its monthly monitoring
Partner with the technology and BHR team for digitization of various HR Operations processes.
Qualification: PG/MBA HR
Required Skills and abilities :
Good systems knowledge. Experience in one or more of following systems - PeopleSoft, Oracle, SAP, Success Factors or other HR management and Payroll systems.
Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards
Excellent verbal and written communication skills
Strong attention to detail and organizational skills
Strong judgment and instincts. Ability to manage escalations to resolution
Ability to prioritize in complex, fast-paced environment. Ability to audit self and others for a very high level of accuracy
Ability to develop internal and external facing analytics to drive change within the organization and support departmental goals
From big transnational corporations to fast growing SME's to fledgling start-ups... every corporate body is looking for top talent. All of these are keenly aware that the only real competitive advantage they can have and build in today's flat world is the "human capital".
We are servicing this need for many national and international clients across various domains. We have been helping find a large number of our clients quite a few leaders, functional experts as also emerging precocious talent since 1997.
We credit all our success to three things; customer centric work systems, unflinching belief in our corporate values and our synergy enhancing team. We see repeat business and referral as the operative driver of customer feedback.
For more details on us visit www.vitasta.com Read full description