Compliance and management Carries out the pre and post-loan activities related to the Individual loans, meaning: acquisition of new clients and maintenance of renewal clients, financial analysis, presenting the loan applications to the Sanctioning Committee, portfolio administration, prioritizing the repayment of loans to preserve the portfolio quality.
Promotion - Promotes new potential clients and eligible GL clients offering the Individual Lending products
Informs potential clients about the requirements, conditions of the Individual Loans products, the procedures to obtain a loan, the importance of the payments on time, the penalties system in case of not paying on time, insurance, etc
Makes sure that the client meets the requirements.
Set's an appointment with the client for the assessment and visits the client on time.
Visits the client's business and home to do the assessment, following the "Operations Manual" procedures. Analyzes and evaluates the loan applications, to determine the situation of the business, establish the risks, determine the capacity of repayment, the financial ratios, and the adequate loan amount for the client's needs, etc. and also evaluate the family situation and stability, consider the collateral that will guarantee the loan.
Visits the guarantor, explains about his/her role during the loan term.
Analyzes and presents a consistent loan proposal to the Credit Committee for its approval.
Informs the client about the Credit Committee decision.
Follows the loan disbursement process.
In case of arrears visits clients and guarantors for the loan recovery and coordinates with IL Program Manager the cases in arrears > 90 days for legal procedure
Informs the Senior Loan officer or IL Program Manager about the demand in his/her assigned area as well as on the competition.
Makes a close follow up of the disbursed loans, especially of the ones not paying on time Loan Utilization Check
Responsible for his portfolio administration, promoting its growth and keeping it with acceptable levels of arrears which requires daily planning and organization of activities.
Reports to the IL Program Manager regarding his or her work, thus meeting the pre-established daily goal.
Provides a quick and timely service to the clients, making sure that the client's expectative are fulfilled whenever is possible.
Ensures a good and respectful treatment to the clients and establishes a professional relationship with them, with a long term perspective.
Guarantees confidential treatment to all the information gathered from the client and of the Institution.
Keep tidily files of the documentation regardless to the client's analysis, documents and information, keeping them in a secure place (archive).
Supports the development of the Institutional Image and make suggestions to improve the products or procedures.
Fulfills all the internal norms and regulations.
Any other duty assigned
Skills Required :
Ability and desire for hands on work in the field with customers.
Graduate from any discipline preferably Commerce.
Basic Knowledge of accounting and finance is desirable
Basic Computer knowledge
Marketing and sales skills
Good interpersonal skills
Ability to Communicate Should Have good verbal fluency and using simple, clear and purposeful language.
There were many microfinance institutions active in rural India, but very few served... India’s urban population. To bridge this gap, Ujjivan focused on the urban poor. This is a fast growing segment that is relatively new to India’s microfinance industry. Our surveys and interaction with the urban poor show that they are exposed to enormous contingencies and are required to share their meagre resources with neighbors, friends, relatives and colleagues. Hence, there is a tremendous amount of bonding and affinity among them. We have also found that, contrary to popular belief, the urban poor are a stable population. Therefore, the significant difference between the urban and rural population is the lack of time and availability of space in cities. Read full description