Enthusiastic, Motivated and pro-active individuals to our Network Operations Team
Shift work on 24x7 roster basis
Pro-active monitoring of the customers infrastructure
Taken ownership of tickets created within the stipulated SL
Follow up on tickets with the internal IT Team for resolution
Interact with customers on a daily basis via Phone, Email & Chat
Excellent comprehension skill & Interpersonal skills
Excellent communication skills; both verbal and written
Basic understanding on Infrastructure Monitoring tools Added advantage
Basic Linux CLI skills ( Client & Server OS)
Basic understanding on Windows OS ( Client & Server OS )
Basic understanding on Networking concepts
Should be available to operate in a 24/7 work environment
ncorporated in 2011, we are professionally managed, HR Outsource company based in Delhi... (NCR).We are specialized in Recruitment Solutions and Services,HR Shared Services, HR Consulting, Payroll Management/Outsourcing , and HR Executive Training . We provide Corporate Training in MS Projects, Sharepoint, Java/Spring/Struts/Hibernate/.
It also requires the proper assessment and selection methodologies, along with effective solutions to engage, develop and retain people, bolstered by a commitment to diversity.
SLA Consultants helps clients achieve all of this and more, through specialized professional staffing and outsourcing and talent management consulting. Read full description