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Lieberman ERPM Support

Bangalore, Karnataka

SummitWorks Technologies Pvt Ltd

Job Description

Overall knowledge of Privileged Access Management (PAM) domain and related products
Hands-on experience with Lieberman ERPM (Enterprise Random Password Manager) product suite, also known as Lieberman Rapid Enterprise Defense (RED) suite
Well versed with SQL Server and Windows Active Directory structure
Perform SQL server database management, performance tuning, regular/on-demand maintenance coordinating with other support teams
Coordinate with AD/Windows team for complex issues to resolve various issues
Understanding of RSA secure id based authentication systems
Understanding of standard encryption systems across ERPM suite and other platforms/applications
Perform tasks like user/application management and support, basic maintenance of the product
Execute Change / Service management tasks including user/group password management, new servers/accounts onboarding/off boarding, integration to other applications
Perform regular and on-demand audits and prepare compliance reports
Create, update technical/process documents including designs, plans for BAU activities
Coordinate with TL, PM and other stakeholders within and outside team
Participate in various calls (incident management, change/service management etc) as and when required
Perform automations by means of writing scripts (Shell, Powershell, Perl etc. scripts) for regular tasks and reports as a project demand
Suggest performance improvements both technically and process wise
Coordinate with vendor(s) to resolve complex issues and prepare Root Cause Analysis (RCAs)
Willingness to come in 24X7X365 rotational shift that includes night shift, weekend shift and shift on national holidays

Company Description

SummitWorks IT Services allows us to focus on providing you with the most flexible,... cost-effective technology solutions crucial to sustaining your competitive advantage in this increasingly complex marketplace. We deliver the strategies, personnel, tools and resources that enable you to succeed.   Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Two years
Compulsory Education
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