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Lease Admin

Chennai, Tamil Nadu

Yellow Box HR Services

Job Description

Job Descriptions :

Conducting internal tests with a focus on procedural efficiencies and adherence to regulatory and compliance standards for US Mortgage

Handling regular interaction with customers for an effective resolution of grievances and obtaining feedback

Maximising customer satisfaction matrices by providing them with regular assistance and achieving delivery and quality norms

Responsible for handling Mortgage Origination processes post-closing review and pre purchase review

Ability to handle multiple processes/tasks with minimal supervision from Management, Building and maintaining healthy business relations to ensure maximum customer satisfaction levels

Setting out quality standards for various operational areas, ensuring a high-quality customer experience while adhering to the SLAs and work processes Conceptualising and developing need based training modules for developing multi skilled work force for utilisation within sub processes for optimum efficiency

Requirements

Skills Required :

Excellent Knowledge in Finance and Accounts.
Needs to have Experience in Banking
Mortgage(Payer End) .
Experience in Database management(Mandate)

Level : Level 11(SME) : 4-5 Years Experience

Level 10(Team Lead ): 6+ Years

Salary : 4-5 Lacs PA (Level 11)
6-6.50 Lacs PA |(Level 10)

Company Description

A leading HR consultancy in India.

Additional Information

Last updated:
16/07/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
10
Minimum experience:
Between three and five years
Education:
Compulsory Education
Salary range:
₹ 3,50,000 - ₹ 6,50,000 / Yearly (Gross Pay)
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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