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Leading Bank- Phone Banking Officer - 3.5lpa - 5days -thane West

Mumbai, Maharashtra

Hy Fly Consultancy

Job Description

#PhoneBankingOfficer #ThaneWest
We are hiring for Phone Banking Officer for leading bank for ThaneWest - Mumbai
Profile - Phone Banking Executive
Experience - 0 -4years
Package upto 3.5LPA CTC
Experience - 2 years in outbound / TeleSales
Grade Offered -M2 (Deputy Manager)
Shifts - Flexible to work 9 hours shift (9.30 to 6.30 PM Fixed shift )
Two weekly rotational off
Location - Thane West
Job Description:

To exclusively handle Wealth/Privy calls- schedule equivalent experience profiles from
other competitors
Differentiated training to make them universal phone banking officers cross training in cards,
liabilities, assets
This skill will also do sales with assigned customer based mapped to them
Measure of outcomes NPS, Service Level, Service Quality and Sales.
Responsible for quality communication and customer servicing within laid down productivity
and service benchmarks.
Ensure customer delight and consistent service experience, including timely resolution of
customer queries/issues.
Complete the logs specified by the process (End-of-day target)
Adherence to Information Security norms & quality process norms.
To be aware of and comply with any updates about the process
Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided
to the team as guidelines for improving performance

Non Banking Candidates Can also Apply
Immediate Joining!!


Graduates Fresher Or Experian Both Are Welcome

Age Limit For Bank Jobs 30 Yrs
And For corporate s Or BPO Age Limit Id 37 Yrs

Company Description

Hy Fly Consultancy is based at Mumbai & Navi Mumbai.

It is a recruitment... consultancy which provides free placements to candidates.

We are specialized in recruitment for BFSI, E-Commerce, BPO & Healthcare Industry.

We recruit only for companies based all over Mumbai, Navi Mumbai & Thane.

For further queries, please mark an email to us or call us.
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Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Two years
Not Pursuing Graduation
Salary range:
₹ 1,30,000 - ₹ 2,50,000 / Yearly (Gross Pay)
Jobs in Banking / Financial Services , Jobs in Customer Service / Call Centre / Operations / Data Entry , Jobs in Freshers Jobs
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