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Lead - Commercial and Admin

Bangalore, Karnataka

Indegene lifesystems pvt ltd

Job Description

Provide information to employees on services as per the scope of work

Strong coordination with service provider, operations team and employees

Manage, coordinate and track all customer requests, service function and individual work order. Maintain an employee service request workload database and prepare monthly report on the attainment of service level & nature of complaints.

Generate reports to keep track of spends & analyze the same for future reference

Be aware of all site related statutory documents, various vendors and maintain a data base of important contact details to be used at site.

timely submit the required vendor registration documents before onboarding the vendor's into the system.

Get a response from the user on the overall satisfaction level related to handling and closing of the request

Company Description

Indegene is an integrated scientific partner to global pharmaceutical and life sciences... companies delivering a spectrum of marketing, medical, training, and research & analytics services. With operations across the US, Europe and the Emerging Markets, track record of working with most of the Top 20 global pharmaceutical companies.   Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between five and ten years
Compulsory Education
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