L3 Support Network Engineer (support and Operations)
Key responsibilities include:
Hours of Operations approximately will be 7:30PM to 4:30AM
Investigating critical alarms
Managing Incident escalations from the Service Desk
Managing Problems in customer managed networks
Assist in project deployments as requested
Salary:INR 13,00,000 - 19,00,000 P.A.
Functional Area: IT Hardware , Technical Support , Telecom Engineering
Role Category:Technical Support
Role:Technical Support Manager
Employment Type: Permanent Job, Full Time
Desired Candidate Profile
You must have experience with the following technologies:
5+ years experience in configuring and supporting a range of modular Cisco Routers and Switches and connector interfaces such as SFP, SFP+, GBICs, etc.
5+ years experience in supporting WAN, VRF, IPSEC/GRE VPNs, MPLS preferred
5+ years experience in supporting data connectivity circuits such as Layer 2/Layer 3 Fibre Ethernet, EOC,MBE/EFM, SHDSL, ADSL, Wireless
5+ years experience in Layer 2/Layer 3 protocols such as VLAN, ISPEC, eBGP, iBGP, OSPF, RIP and QoS.
3+ years experience in configuring and supporting enterprise Firewalls such as FortiNet (preferred), Cisco or Palo Alto
5+ years experience in general network services such as DNS, SNMP, spanning tree, etc
We are looking for people with the following traits:
Excellent attention to detail
Excellent analytical and problem solving skills
Excellent communication skills (written and oral)
Excellent organisational skills
Flexible and agile
Candidates ideally will possess the following certifications and experience:
CCNP R&S, CCIE R&S will be preferred
Prior experience in a Telco/ISP (Wholesale or Enterprise)
Prior experience in an MSP (Enterprise WAN)
For the successful candidate, we offer an attractive package plus the rare opportunity to work from professional office premises. In addition to the professional environment, you will enjoy working with a dedicated, supportive and friendly team of experts.
If you are seeking the next step in your network engineering carer, or have a passion for IP solutions design, please submit your resume along with an application letter!
AINS-ICT Solutions India Pvt Ltd
AINS is a Systems Integrator / MSP with a focus on providing quality managed network services to customers in Australia, NZ and US.
The Senior Network Engineer must have strong IP networking expertise and many years of experience in Enterprise data networking and security.
Using your advanced technical expertise and experience, you will be responsible for managing critical P1 and P2 Incidents and Problems.
This role is challenging, but never boring or routine!
As you will be liaising directly with client-side senior engineers, IT managers and/or project managers, you must be able to communicate professionally, confidently and assertively with a view to providing excellent customer service through timely resolution.
AINS is a premier provider of bespoke, converged ICT services to corporate enterprise and... government entities in Australia. Our success stems from our ability to formulate solutions that strike an optimal balance between outcome, risk and commercial affordability. We know that when the solution is aligned correctly with client expectations, win-win situations are achieved. By remaining disciplined and focused on our mission to empower organisations with affordable, customised ICT solutions, AINS has emerged as a genuine alternate services provider for enterprises and government in Australia. We are currently establishing our Pilot Phase operations in India and this is your opportunity to get in early to become part of the growth success of AINS in India. Read full description
- Last updated:
- Job type:
- Full time
- Position type:
- Minimum experience:
- Between three and five years
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